International Shipping Policy



Thank you for visiting and shopping at My Website ( saudia store ). Following are the terms and conditions that constitute our Shipping Policy.

International Shipping Policy


Shipment processing time


All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.


If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.


All international shipments take place with our DHL partner.



Shipping rates & delivery estimates


Shipping charges for your order will be calculated and displayed at checkout.




Damages


( saudia store ) is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.


Please save all packaging materials and damaged goods before filing a claim.



Shipment confirmation & Order tracking


You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.




Customs, Duties and Taxes


( saudia store is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).